Terms of service

Welcome to Lorien Fragrances. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

General

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

Products and Pricing

We strive to ensure that all product descriptions, images, and pricing information are accurate. However, errors may occasionally occur.

We reserve the right to:

  • Correct any errors, inaccuracies, or omissions.
  • Change product prices without prior notice.
  • Discontinue products at any time.
  • Refuse or cancel orders if necessary.

Orders

When placing an order, you agree to provide accurate and complete information.

We reserve the right to refuse, limit, or cancel any order for reasons including but not limited to:

  • Suspected fraud or unauthorized transactions.
  • Incorrect pricing or product information.
  • Product unavailability.
  • Violation of these Terms of Service.

Payments

All payments must be completed using the payment methods available on our website.

Orders will only be processed after successful payment confirmation or according to the selected payment method.

Shipping and Delivery

We aim to process and dispatch orders promptly. Delivery times are estimates and may vary depending on location, courier services, weather conditions, or other circumstances beyond our control.

Lorien Fragrances is not responsible for delays caused by third-party shipping providers.

Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy. By placing an order, you agree to the terms outlined in that policy.

Intellectual Property

All content on this website, including text, logos, graphics, images, product descriptions, and branding, is the property of Lorien Fragrances and may not be copied, reproduced, distributed, or used without prior written permission.

Prohibited Use

You may not use our website:

  • For any unlawful purpose.
  • To violate any applicable laws or regulations.
  • To transmit malicious code or harmful software.
  • To interfere with the security or functionality of the website.
  • To engage in fraudulent or misleading activities.

Limitation of Liability

To the fullest extent permitted by law, Lorien Fragrances shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability, if any, shall not exceed the amount paid by the customer for the relevant order.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of Pakistan.

Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the courts of Pakistan.