Shipping policy
At Lorien Fragrances, we aim to deliver your orders quickly, safely, and efficiently across Pakistan.
Shipping Coverage
We currently ship to all major cities and regions within Pakistan through trusted courier partners.
Order Processing Time
Orders are typically processed within 24 hours of confirmation. Orders placed on weekends or public holidays may be processed on the next business day.
Delivery Time
- Major Cities: 2–4 business days
- Other Areas: 3–7 business days
Delivery times may vary depending on your location and courier service availability.
Shipping Charges
- Standard Shipping: Calculated at checkout
- Free Shipping: Available on selected promotions and offers
Any applicable shipping charges will be displayed before you complete your purchase.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan for your convenience.
Customers are requested to ensure that the provided phone number and delivery address are accurate to avoid delays.
Order Tracking
Once your order has been shipped, you may receive tracking information through SMS, email, or WhatsApp, depending on courier availability.
Delivery Delays
While we strive for fast delivery, delays may occur due to:
- Public holidays
- Weather conditions
- Courier operational issues
- Remote delivery locations
We appreciate your patience in such situations.
Failed Deliveries
If a delivery attempt is unsuccessful due to an incorrect address, unavailable recipient, or refusal to accept the order, additional shipping charges may apply for re-delivery.